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10 Solving Problems with Software
Update Service
This chapter provides solutions for common problems you
may encounter while working with software update server.
This section contains solutions to common problems.
General Tips
 Make sure required services are installed.
 Make sure the Software Update packages you have enabled are meant for the client
accessing them.
 Check the network load if you detect poor response from the Software Update
server. See “Capacity Planning” on page 70 for more information.
 Delete old updates to make space for new ones.
A Client Computer Can’t Access the Software Update Server
 Make sure that the client can access the network.
 Make sure that the client’s Software Update managed preference points to the
Software Update server.
 Make sure that the Software Update server is running.
Software Update Server Won’t Sync with the Apple Server
Make sure that the Apple server is accessible.
Software Update Server Has Update Packages Listed but They
Aren’t Visible to Clients
Make sure that the package are enabled.
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