
Note: The above operating systems are supported only when all of the latest hot fixes and security patches
from Microsoft have been applied.
512 MB of RAM■
64 MB hard disk space■
Internet Explorer 6 or greater■
Mozilla Firefox 1.0 and greater■
Symantec Encryption Satellite for Mac OS X Requirements
Apple Mac OS X 10.7.x, 10.8.2, 10.8.3, 10.8.4 (Intel)■
512 MB of RAM■
80 MB hard disk space■
Supported External Authentication Products
Symantec Encryption Management Server is compatible with the following LDAP directory products:
Microsoft Active Directory 2010■
Microsoft Active Directory 2008■
Microsoft Active Directory 2003■
Lotus Notes/Domino Directory 7.0■
OpenLDAP 2.3.x■
For directory synchronization, Symantec Encryption Management Server supports:
LDAPv2■
LDAPv3■
LDAPS■
For Symantec Encryption Web Email Protection external authentication, Symantec Encryption Management Server supports:
LDAPv2■
LDAPv3■
RSA Radius Server with RSA Authentication Manager 7.1■
Anti-Virus Software Compatibility
For information about antivirus compatibility, see the Symantec Encryption Desktop for Windows Release Notes or the Symantec
Encryption Desktop for Mac OS X Release Notes.
Upgrade/Migration Requirements
You can upgrade your Symantec Encryption Management Server in the following ways:
Migration, where you back up data to an external location, install the new software version from a CD/DVD, and restore your data.
For more information about installing from a CD/DVD, see the Symantec Encryption Management Server Installation Guide.
■
PUP Update, where you download and install a PGP Update Package (PUP) file from your Symantec Encryption Management
Server's administrative interface. This method automatically preserves your data and system settings. For more information on
performing a PUP update, see the Symantec Encryption Management Server Administrator's Guide. Not all upgrades are
available as PUP update files.
■
Migration and PUP Update, where you must use both methods. Some upgrades require a migration where you must back up
your system, install the new version of the software, and restore your backup. For example, you must migrate before you use a
PUP update when you upgrade from version 2.x to 3.2 or later. You must migrate to 3.0.2 SP2 or 3.12 SP2 first. Then install the
PUP file; for example, install the 3.3.1 PUP file for Symantec Encryption Management Server 3.3.1.
■
After the software is installed and the Setup Assistant has started, depending on how you want to restore your data, there are several
paths you can take through the setup.
Warning: If you have a hardware token Ignition Key or a Hardware Security Module (HSM), you must contact Technical
Support before you migrate to Symantec Encryption Management Server 3.3 or later. Migrating requires that you create a
new setting on the upgraded version of Symantec Encryption Management Server before you restore the backup file from
your previous system. This setting can only be added through SSH access with the help of Technical Support. If you migrate
to version 3.3 or later without adding this preference, you will be locked out of the user interface after the upgrade. As a
result, you cannot use your hardware token Ignition Key to unlock your Symantec Encryption Management Server. This can
also occur if you upgrade from 3.0.0 to 3.1.0 using a PUP update. If you are using a hardware ignition key, you must edit the
settings in your 3.0.0 installation before the update. You do not need to change any settings if you are running version 3.0.1.
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