52 Chapter 4 Problem, Meet Solution
Occasionally,youmayhaveproblemswhileworkingwithyourMacBook.Readon
fortroubleshootingtipstotrywhenyouhaveaproblem.Youcanalsondmore
troubleshootinginformationinHelpCenterandontheMacBookSupportwebsiteat
www.apple.com/support/macbook.
IfyouexperienceaproblemwithyourMacBook,thereisusuallyasimpleandquick
solution.Thinkabouttheconditionsthatleduptotheproblem.Makinganoteof
thingsyoudidbeforetheproblemoccurredwillhelpyounarrowdownpossiblecauses
andndtheanswersyouneed.Thingstonoteinclude:
 Theapplicationsyouwereusingwhentheproblemoccurred.Problemsthatoccur
onlywithaspecicapplicationmightindicatethattheapplicationisnotcompatible
withtheversionoftheMacOSinstalledonyourcomputer.
 Anynewsoftwarethatyouinstalled,especiallysoftwarethataddeditemstothe
Systemfolder.
 Anyhardwarethatyouinstalled,suchasadditionalmemoryoraperipheral.
An Ounce of Prevention
Ifyouhaveaproblemwithyourcomputerorsoftware,havingkeptup-to-date
TimeMachinebackupsensuresthatyourdatawon’tbelost.Ifyoumakeregular
TimeMachinebackups,youcanrestoreyoursoftwareandallyourdatatoexactly
thewayitwasatthetimeofthebackup.Evenseriousissuesareoflessconcern
whenyousafeguardyourinformationwithTimeMachine.
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