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54 Chapter 4 Problem, Meet Solution
If your MacBook freezes during startup, or you see a ashing question mark, or the
screen is dark and the sleep indicator light is glowing steadily (not in sleep)
Theashingquestionmarkusuallymeansthatthecomputercan’tndthesystem
softwareontheharddiskoranydisksattachedtothecomputer.
 Waitafewseconds.Ifthecomputerdoesn’tstartupsoon,shutitdownbypressing
andholdingthepower(®)buttonforabout8to10seconds.Disconnectallexternal
peripheralsandtryrestartingbypressingthepower(®)buttonwhileholdingdown
theOptionkey.Whenyourcomputerstartsup,clicktheharddiskicon,andthen
clicktherightarrow.Afterthecomputerstartsup,openSystemPreferencesandclick
StartupDisk.SelectalocalMacOSXSystemfolder.
Iftheproblemoccursfrequently,youmightneedtoreinstallyourcomputer’ssystem
software.See“Repairing,Restoring,orReinstallingMacOSXSoftware”onpage56.
If your MacBook doesn’t turn on or start up
Trythefollowingsuggestionsinorderuntilyourcomputerturnson:
 Makesurethepoweradapterispluggedintothecomputerandintoafunctioning
poweroutlet.Besuretousethe60WMagSafePowerAdapterthatcamewithyour
MacBook.Ifthepoweradapterstopschargingandyoudon’tseetheindicatorlight
onthepoweradapterturnonwhenyoupluginthepowercord,tryunpluggingand
repluggingthepowercordtoreseatit.
 IftheindicatorlightontheMagSafeconnectorisamber,thebatterymightneedto
berecharged.Keepthepoweradapterconnectedandchargethebatterywiththe
computero.Agreenlightindicatesthatthebatteryisfullycharged.
 Iftheproblempersists,resettheMacBookpowermanager(whilestillpreservingyour
les)bypressingtheleftShiftkey,theleftOption(alt)key,theleftControlkey,and
thepower(®)buttonsimultaneouslyforvesecondsuntilthecomputerrestarts.
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