62 Chapter 4 Problem, Meet Solution
Problems with Your Internet Connection
YourMacBookhastheSetupAssistantapplicationtohelpwalkyouthroughsetting
upanInternetconnection.OpenSystemPreferencesandclickNetwork.Clickthe
“Assistme”buttontoopenNetworkSetupAssistant.
IfyouhavetroublewithyourInternetconnection,youcantrythestepsinthissection
startingwithNetworkDiagnostics.
To use Network Diagnostics:
1 ChooseApple()>SystemPreferences.
2 ClickNetworkandthenclick“Assistme.”
3 ClickDiagnosticstoopenNetworkDiagnostics.
4 Followtheonscreeninstructions.
IfNetworkDiagnosticscan’tresolvetheproblem,theremaybeaproblemwiththe
Internetserviceprovider(ISP)you’retryingtoconnectto,withanexternaldeviceyou
areusingtoconnecttoyourISP,orwiththeserveryouaretryingtoaccess.Youcantry
thefollowingsteps.
Cable Modem, DSL, and LAN Internet Connections
Makesureallmodemcablesarermlypluggedin,includingthemodempowercord,
thecablefromthemodemtothecomputer,andthecablefromthemodemtothe
walljack.AlsocheckthecablesandpowersuppliesforEthernethubsandrouters.
TurnoyourDSLorcablemodemforafewminutes,andthenturnitbackon.
SomeISPsrecommendthatyouunplugthemodem’spowercord.Ifyourmodemhasa
resetbutton,youcanpressiteitherbeforeorafteryouturnthepoweroandon.
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